Return Policy

At Getfitvault, customer satisfaction is important to us.

1. RETURN ELIGIBILITY
   • Returns are accepted only for damaged, defective, or
   incorrect products.
   • The request must be raised within 48 hours of delivery.
   • The product must be unused and in original packaging.

2. NON-RETURNABLE ITEMS
   • Used or opened products
   • Products damaged due to misuse
   • Items without original packaging

3. RETURN PROCESS
   • Contact us at support@getfitvault.com with your order details.
   • Share clear images/videos of the issue.
   • Our team will verify and approve the return request.

4. REFUND POLICY
   • Once the returned product is received and inspected,
   the refund will be processed.
   • Refunds will be credited to the original payment method
   within 5–7 business days.

5. REPLACEMENT
   • If eligible, we may offer a replacement instead of a refund.

6. CANCELLATION
   • Orders can be cancelled before they are shipped.
   • Once shipped, cancellation is not allowed.

7. SHIPPING COSTS
   • Return shipping costs will be covered by us only in case
   of damaged, defective, or incorrect items.

8. CONTACT US
   For any return or refund queries:
   Email: support@getfitvault.com